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What is Eva Air Cancellation and Reimbursement Policy?

Eva Air is one of the most renowned airlines in the world, and it offers several travel policies that are designed to cater to the diverse needs of travelers. In this article, we will be discussing the Eva Air cancellation and reimbursement policy in detail.

Overview of Eva Air Cancellation Policy

Eva Air’s cancellation policy allows passengers to cancel their flight reservation and get a refund under certain conditions. However, the rules and regulations associated with the cancellation process vary depending on the type of ticket purchased, the route being traveled, and the time of cancellation.

Eligibility for Cancellation and Reimbursement

To be eligible for cancellation and reimbursement, passengers must adhere to the terms and conditions stated in the ticket. Some of the most common requirements for cancellation and reimbursement include the following:

  • The flight reservation must be cancelled within the specified time frame
  • The ticket must be unused and non-refundable
  • The passenger must provide proof of their cancellation request
  • The passenger must comply with the airline’s fare rules and conditions

How to Cancel a Flight and Request a Refund

The process of cancelling a flight reservation and requesting a refund with Eva Air is straightforward and simple. Passengers can initiate the cancellation process by contacting the airline’s customer service center through the following channels:

  • Online through the Eva Air website
  • By phone through the airline’s customer service hotline
  • By email to the airline’s customer service email address

Refund Process and Timeframe

Once the flight reservation has been cancelled, the refund process will be initiated by the airline. The refund amount will depend on the fare rules and conditions associated with the ticket, and the process can take anywhere from 2-4 weeks to complete.

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Penalties and Fees Associated with Cancellation

It is important to note that there may be penalties and fees associated with cancelling a flight reservation with Eva Air. These penalties and fees will vary depending on the type of ticket purchased, the route being traveled, and the time of cancellation. Passengers are advised to check the terms and conditions of their ticket before initiating the cancellation process to avoid any unexpected charges.


The Eva Air cancellation and reimbursement policy is designed to provide passengers with the flexibility and convenience they need when cancelling their flight reservations. With a straightforward process and clear terms and conditions, travelers can cancel their flights and request a refund with confidence. Whether you’re traveling for business or pleasure, it’s always a good idea to familiarize yourself with the cancellation and reimbursement policy of your chosen airline.